Frequently Asked Questions

Everything you need to know about your Reyna Signature experience.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days for domestic orders. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please visit our returns portal to initiate an exchange or refund.

How do I ensure I choose the correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

Reyna Signature accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans via Klarna and Afterpay.

Are your materials sustainably sourced?

We are committed to ethical fashion. Our collections utilize premium, durable fabrics sourced from suppliers who adhere to strict environmental and fair labor standards.

How can I track my shipment?

Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.